Shipping & Handling
SHIPPING POLICY
We use UPS ground service as our standard shipping service. You have the option to upgrade your shipment at checkout.
All shipments containing alcohol must be signed for, therefore it is illegal to ship to a P.O. box.
Taxes are applied at checkout based on your shipping address.
Unfortunately, it is not feasible for us to have licenses in all states. We are currently unable to ship to the following: AK, AR, MS, NE, NJ, RI, UT, VT, or WV. (And DE for offsite orders—see below)’
SPECIAL STATES
ALABAMA: All orders must be shipped to an ABC liquor retail store. This is where you will collect your wine and pay state taxes. Please download the ABC Liquor Store List linked below to find a store near you. Once you know what store you would like your wine shipped to, please email Caston (caston@palomavineyard.com). We must complete an authorization form prior to your wine shipping.
DELAWARE: Customers can only ship to themselves when making an ONSITE purchase. They cannot purchase online and ship to the state of Delaware.
KENTUCKY: Kentucky has created an additional tax associated with out-of-state alcohol purchases of 10% applied to 70% of the retail cost of the purchase. Unfortunately, this is a cost that we will have to pass on to the customer. You will see an additional tax applied to your bill at checkout. Additionally, Kentucky still has “dry zones”, therefore we are required to have our Kentucky customers sign an affidavit confirming that they do not reside in a “dry zone” before shipping any wine. Thank you kindly for your understanding.
2-DAY AIR
For the well-being of your wine, we recommend 2-day air whenever possible; it is available year-round.
1-5 bottles: priced at checkout depending on the quantity of wine and shipping address
6-11 bottles: $20 discount at checkout
12 bottles or more: $50 discount at checkout
Licensed Shipping States
Zone 1: CA, OR, WA
Zone 2: CO, CT, DC, IA, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NH, ND, NY, OH, PA, SD, VA, WI, WY
Zone 3: AL, AZ, GA, NC, NM, NV, OK, SC, TN
Zone 4: FL, LA, TX
Zone 5: HI (Licensed for O’ahu only. No ground shipping to zone 5)
Please note we are not licensed to ship to all states visible on the map. States listed above can be shipped to.
GROUND SHIPMENTS
Ground Shipping Windows
To protect your wine, we only ship by ground during the cooler months. Shipments will only go out during the designated window below for each zone (see list or map for your state zone).
Zone 1: September 25, 2023 to May 27, 2024
Zone 2: March 18 to May 27, 2024 & September 23 to December 6, 2024
Zone 3: October 30, 2023 to April 15, 2024
Zone 4: November 20, 2023 to March 25, 2024
Zone 5: Ground shipping is not available for HI or AK. 2-day Air is available year-round.
Ground Shipping Options
750ML BOTTLES
1-5 bottles: priced at checkout depending on the quantity of wine and shipping address
6-11 bottles: $40 flat rate ($30 for California residents)
12 bottles or more: $30 flat rate ($20 for California residents)
Additional shipping & product discounts are available to Collector Club members.
LARGE FORMATS & VERTICALS
Shipping for these items is separate from other purchases and subject to the following costs:
Spend up to $225: shipping cost is $25
Spend from $225 to $475: shipping cost is $35
Spend over $475: shipping cost is $45
HANDLING COSTS
We do not charge handling costs, except in Kentucky where there is additional taxation for alcohol. Taxes are charged based on the state where you will receive your wine.
INQUIRIES
If you have any shipping-related questions, please contact Caston at (707) 302-9919 or caston@palomavineyard.com.